UTILITIES

Utilities

Manage a variety of services in the palm of your hand.

With our easy-to configure solution, services ranging from gas, electricity, trash, water, and even sewer payments are activated to enable users to perform a variety of tasks and experience new, updated features regularly.


 
ic-settings-48px.png
 

Technical Specifications

people_(blue).png
 

What's included for your citizens

View their personalized, multiple services at once

View account balance

Setup eBilling and manage AutoPay

Receive personalized, timely alerts and reminders


 

"...the results are a 48% increase in transactions just in water! In dollars collected, that's over 60% more dollars collected."

- John Globensky

City Treasurer of Grand Rapids, Michigan

 
ic-format-list-bulleted-48px.png
 

capabilities

Mobile and web-based enterprise solution featuring a common foundation layer that incorporates a common customer account, common digital identity with authentication, search, email and mobile device notification, single payment engine, reusable components, reporting and analytics, and supporting technology

Integrate with existing data sources via standard secured published API or flat-file digestion

Programmatic real-time updates from the Platform to the data source via API or flat-file

Enable payment via ACH, Credit Card or other methods as required

Allow users to search and link utility accounts via account number, name and address, or other client-specified fields

Enable scheduled or partial payments, AutoPay

Notify users when a new bill arrives, when a bill’s due date is near, when a bill is overdue

Configurable business rules for handling overdue billing (balance forward)

Easy to use Government Administration tool allows you to search transaction details, ease the reconciliation process, and learn more about your citizens through reporting and real-time analytics capabilities 


The Digital Government Platform

 
 

Learn about our Other Solutions

Other Solutions

tolling.png

Turnpike & Tolling

With society moving to mobile, establish an easy way for your citizens to auto-replenish their account, and keep funds up-to-date even in the midst of their busy schedule.

taxes.png

Taxes

With this out-of-the-box solution, Treasury teams have the ability to manage the ongoing needs of property, real estate, income, and other tax groupings.

dmv.png

Motor Vehicle

Our Motor Vehicle solution is a comprehensive experience created to ease the process for both the government and citizen.