Support

We have a dedicated team of support and client services specialists.We work through any business rules and requirements with our partners and team up to help their citizens.


Visit our Support and FAQ page 

Search our index of freaquently asked questions

 

Still Need Help?

Open a support request and our support specialists will get right back with you!


 

Citizen Reviews

I LOVE THIS PAYMENT SYSTEM! I used to work for the dmv in Mission KS, and this is LOVELY. Thank you! SO easy to use.
— iKan user
Your customer service rep was unbelievable great service was able to fix my problem without stress to me. This customer service rep deserves a gold star. Thank you!
— GR PayIt user
Response was quick, concise, courteous and gave me the information I needed.
— myBeaufortCounty user
Ben was extremely helpful in solving my typo. Thanks!
— myBeaufortCounty user

Partner Testimonials

Ya’all were great as usual. You really do have one of the best support systems I have worked with. Thanks guys!
— Carol Flynn, City of Grand Rapids
The PayIt team has been OUTSTANDING to work with! As Operations Manager for Shelby County Trustee, I often work with taxpayers who are elderly or too frustrated to reach out to PayIt via email. I will step in and send an email on their behalf while feeling 100% confident that a PayIt rep will follow back up with taxpayer. THANK YOU!!!
— Stephanie Maness, Shelby County Trustee’s Office
 

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