Courts & Citations

Courts & Citations

Municipal courts have a great influence over how the public perceives the justice system as a whole, since the most common case types of municipal courts include traffic and ordinance violations, small claims cases, domestic cases and misdemeanor offenses that result mostly in fines and penalties.

Fine collection has presented challenges for municipal courts with some courts reporting collection rates as low as 50 percent. Courts are pressured to modernize their processes in an effort to deploy any and all possible ways for citizens to make fine payments and drive down costs across their operations.

This can easily be accomplished by driving digital adoption and introducing solutions to make the interaction with the courts proactive, quick and effortless.

The courts and citations solution provides a mobile and web-friendly method for citizens to easily find cases, view details, make pleas, pay fines and be alerted to new cases/citations.


Technical Specifications

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What's included for your citizens

Create a profile that they can easily access online or through the app.

Search for tickets by ticket number, case number, license plate, last name and/or DOB.

Link any ticket or case matching their search criteria to their account.

View ticket or case details and status.

Receive notifications for new case/tickets, court date and time reminders, fine due date reminders and payment status.

Submit a plea.
Complete fine payments for guilty pleas.

Schedule payments against their fine or complete partial payments.

Keep submission receipts and other documents in the Digital Wallet.


“The PayIt process has been incredibly simple and far easier than expected!”

- Amir Softic

IT Manager at St. Louis Revenue Collector’s Office



Mobile and web-based enterprise solution featuring a common foundation layer that incorporates a common customer account, common digital identity with authentication, search, email and mobile device notification, single payment engine, reusable components, reporting and analytics, and supporting technology

Integrate with existing data sources via standard secured published API or flat-file digestion

Programmatic real-time updates from the Platform to the data source via API or flat-file

Enable payment via ACH, Credit Card or other methods as required

Allow users to search and view tickets/cases/citations

Enable scheduled, partial payments

Notify users when a court date is nearing or passed

Easy to use Government Administration tool allows you to search transaction details, ease the reconciliation process, and learn more about your citizens through reporting and real-time analytics capabilities


The Digital Government Platform


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